Questions? Get in touch

CALL US NOW

Privacy Statement

MK Car Solutions Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and Data protection legislation (Data Protection Act 1998 - the Act”) in the UK and is designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way organisations across the region approach data privacy.

It aims to protect the rights of individuals to ensure that their personal information remains private and secure.

It provides individuals with a number of rights, including a right to access information and correct any errors. The Information Commissioner has an active role in educating the public and organisations about the data protection legislation, assisting data subjects in enforcing their rights, and imposing sanctions and enforcement actions against those who breach the legislation.

Read our GDPR Statement

What is personal information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website https://badcreditnewcar.co.uk/ from media and publications, from other publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Act. Sensitive information will be used by us only:

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 6 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

MK Car Solutions Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries If you have any queries or complaints about our Privacy Policy please contact us at:

168 Lee Lane, Horwich, Bolton, Lancashire, BL6 7AF sales@badcreditnewcar.co.uk 01706 653867

We are regulated by the Financial Conduct Authority

MK Car Solutions Ltd T/A Bad Credit New Car is authorised and regulated by the Financial Conduct Authority, FRN: 631188. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should contact MK Car Solutions at Unit 2b, Cowm Top Business Park, Cown Top Lane, Rochdale, OL11 2QA. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk

The cost of credit overall may be higher for this type of facility. We are a credit broker not a lender.

29.8% APR Represenative